@book{11091,
	author = {Sharma, R C },
	title = {Business Correspondence and Report Writing /},
	publisher = {Mcgraw-Hill Education (India) Ltd,},
	year = {2011.},
	address = {[S.l.] :},
	edition = {4th ed.},
	url = {http://10.10.170.122:8080/browse/book/23825}
}